Last Updated: 01/03/2025
Welcome to Love Heaven!
These Terms and Conditions outline the rules and regulations for the use of Love Heaven’s website, located at https://loveheaven.co.uk. By accessing this website, we assume you accept these Terms and Conditions in full. Do not continue to use Love Heaven’s website if you do not accept all of the Terms and Conditions stated on this page.
1. General Information
1.1 These Terms and Conditions govern your use of our website and the purchase of products from Love Heaven
1.2 We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting.
2. Orders and Payments
2.1 By placing an order, you confirm that all details provided are accurate and complete.
2.2 We reserve the right to refuse or cancel any order for any reason, including product availability, errors in the description, or pricing errors.
2.3 Payment must be made at the time of purchase through our accepted payment methods.
3. Shipping and Delivery
3.1 We aim to process and ship orders within 2 business days.
3.2 Shipping times may vary depending on location and carrier delays.
3.3 Customers are responsible for providing the correct shipping address. We are not liable for lost packages due to incorrect address information.
4. Returns and Refunds
4.1 We accept returns within 14 days of delivery, provided the item is unused and in its original packaging.
4.2 Refunds will be processed within 14 business days upon receipt of the returned item.
4.3 Customers are responsible for return shipping costs unless the product is defective or incorrect.
5. User Accounts
5.1 You may be required to create an account to access certain features of our website.
5.2 You are responsible for maintaining the confidentiality of your account details.
5.3 We reserve the right to terminate accounts that violate these Terms and Conditions.
6. Intellectual Property
6.1 All content on this website, including images, text, and logos, is the property of Love Heaven and is protected by intellectual property laws.
6.2 Unauthorized use of our content without permission is prohibited.
7. Limitation of Liability
7.1 We are not liable for any direct, indirect, incidental, or consequential damages arising from your use of our website or products.
7.2 We do not guarantee that our website will be error-free or uninterrupted.
8. Privacy Policy
8.1 Your use of our website is also governed by our Privacy Policy, which can be found at Privacy Policy.
9. Governing Law
9.1 These Terms and Conditions are governed by and interpreted in accordance with the laws of UK.
10. Contact Information
For any questions regarding these Terms and Conditions, please contact us at contact@loveheaven.co.uk
